Exchanges only

Wrong size? Let's fix it.

No refunds, but we will gladly swap your size. Send your request below and we will email you next steps.

7 days

from delivery to request

Unworn

with tags on

You ship back

we ship your new fit

Full exchange policy

Exchange rules
  • No refunds or returns. Exchanges only.
  • Request your exchange within 7 days of delivery using the form above or by emailing hello@fajagirl.com.
  • You can exchange any or all items in your order, as long as they are not final sale.
  • You can exchange for an item of the same value, or for a more expensive item and pay the difference.
  • Your item must reach us within 7 days after your exchange is approved.
  • You pay shipping back to our warehouse. We ship your new garment to you.
  • If you want to exchange your new garment again, you are responsible for all shipping charges both ways.
  • Items must be clean, unworn, with tags on, in their original packaging and free of odors and stains.
  • Items that show signs of use, such as stains, odors or damage, will be refused and sent back.
  • Please include a note with your name and order number in the package, and ship with tracking.
Final sale items
  • All thongs: Convertible Thong Shaper, Seamless Thong and Low Back Thong Bodysuit.
  • Everything in Care Essentials: abdominal, lumbar and etching boards, foams, chin and face wraps, bust bands, creams, gels and garment detergent.
  • Final sale items cannot be exchanged, returned or refunded. No exceptions.
  • Not sure about your size? Ask us before you order and we will help you pick.
International orders
  • International orders are eligible for exchange only and follow the same rules above.
  • You are responsible for all return shipping costs, plus any duties, taxes or customs fees on both the original shipment and the exchange.
  • Original shipping charges are non-refundable.
  • Faja Girl is not responsible for packages delayed, held or rejected by customs.
  • Refused or unclaimed international packages will not be refunded.
  • We highly recommend reaching out for sizing help before you order, since international returns can be costly.
Shipping and delivery
  • Please double check your address at checkout. If a package comes back to us because the address was incorrect or incomplete, reshipping is at your cost.
  • Once a package is marked delivered, we cannot replace it if it goes missing.
  • Weather and USPS delays are outside of our control, but we are always happy to help you track your order.

Questions? Email us at hello@fajagirl.com